Qualtrics Reading Between the Lines: How Listening to Citizens is Improving Service at the City of Kitchener
Registration Info
Participation from R2 Community
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Basics
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Est. # of Attendees
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Event Categories
In Person, Webcast | Webinar
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Event Type
In Person
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Relevant Agencies
Federal Government, Foreign Governments/Agencies, Other Federal Agencies, State & Local Government
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Topics
Citizen Engagement, Management, Public Safety
Description
Register for our Qualtrics Canadian webinar series focused on citizen experience (CX) insights on public sector.
This session will foucs on how governemnt can listen to citizens for better community experience.
Attendees will also learn:
- Why the community engagement landscape is shifting, what you need to keep up, and how to get started
- How the City of Kitchener is using just-in-time feedback to improve the citizens’ experience with City services.
- City of Kitchener success stories and how they report on the results
