NextRequest
Overview
How it Works
- Reminders
- Due date notifications ensure nothing is missed
- Automated emails remind support staff so you don’t have to
- Summaries of all recent actions
- Redaction
- Identify SSNs, emails, phone numbers, and other sensitive information with ease
- Create custom redaction recipes
- Auto-generate exemption logs and reports
- Reporting
- Customize recurring and ad-hoc reports
- Visual dashboards to identify trends
- API end-points for raw data access
- Payments
- Custom invoicing templates
- Calculate staff billable hours automatically
- Accept payments online
- PCI-compliant payment processing
Additional Features and Tools…
- Roles & Permissions
- Audit Trails
- Request Diversion
- Tasks
- Automated Routing
- Customizable FAQs
- Email Bridge
- Due Date Tracking
- Multi-Departmental Tools
- Centralized & Decentralized
- Message Templates
- Email Automation
- Time-Tracking
- Document Workflow
Details
Receive Requests
Accept requests through a modern online portal. Connect requesters with self-serve information.
Track & Process
Route to staff automatically. Maintain compliance with dashboards and audit trails
Release Records
Send documents of any type or size. Release to an individual or the public at large.
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