TruTriage Solution

Enhancing 911 with telehealth nurse triage services.
TruTriage Monette Monette 53

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Overview

TruTriage offers turn-key nurse triage services to 911 agencies that are interested in providing alternatives to ambulance transport for low priority patient complaints. TruTriage provides everything an agency needs to get started with 911 nurse triage from the software to the nurse staffing and community partnerships making 911 nurse triage easy to implement. The TruTriage solution can provide nurse triage and care coordination to populations at a fraction of the cost it would take to implement a local 911 nurse triage solution. This solution improves patient care options, saves patients time and money, keeps ambulances available for high acuity emergencies and ultimately improves the health of the community. 

How It Works 

  • Caller contacts 911 and is connected to a dispatcher 
  • Dispatcher determines that the call is low acuity and clears for nurse triage   
  • TruTriage nurse assesses the patient and directs the patient to the most appropriate level of care –urgent care, home care, or emergency care if needed 
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Details

TruTriage offers a HIPAA compliant, video-enabled remote 911 nurse triage solution. We provide a full-service solution to enable organizations to deliver nurse triage for low acuity 911 callers regardless of their resource capability.

TruTriage also offers our software as a Software as a Service based solution for customers who need a platform to run their own nurse triage program.

TruTriage supports communities through our COVID-19 help lines and has the ability to direct patients to non-traditional care sites such as testing sites, or converted convention centers.

TruTriage has partnered with UberHealth to provide rides to alternative care for patients without access to reliable transportation

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