Bridging the information gap for law enforcement, fire, and EMS
New COVID-19 Alert
Vitals™ to launch a new COVID-19 feature to help first responders and individuals who are at heightened risk due to age, compromised immune systems, and underlying medical conditions.
Law enforcement agencies, fire departments, emergency response teams, school resource officers, and government entities. Agencies interested in utilizing the Vitals™ service may contact us below.
The service utilizes an app and Bluetooth-enabled device to provide real-time information about each individual’s conditions, disabilities, behavior triggers, de-escalation techniques. Information on a Vitals™ profile is voluntarily provided by the individual or caregiver and delivered instantaneously to a first responder’s phone when they are in close proximity.
First responders have no easy job. With little to no information about the people they are helping, specifically those with invisible conditions and disabilities, they are left to guess and apply what they’ve learned in crisis response training. Though we believe training is necessary, we know it simply cannot apply to everyone as every person has different conditions, needs, triggers and different forms of communication. Vitals™ adds a key missing element – real time, personalized information.
- How it works
Authorized first responders utilizing the Vitals™ service carry a secure app on their department-issued devices. The First Responder app immediately notifies the responder when an individual with Vitals™ is nearby and allows the responder to have temporary access to their profile of critical information.When a first responder is within approximately 80 feet of a Vitals™ individual, they may utilize the critical information provided to help interact with the individual. When the first responder gets out of the 80-foot range, the individual’s information goes away and is no more accessible to the responder.Vitals™ provides a safe way for at-risk individuals to be able to communicate their critical information in real-time without having to do a single thing – eliminating any guesswork, reducing various language barriers, and avoiding the risk of misunderstandings.
- Technology made for first responders, by first responders
Enable safer interactions for your officers, the individuals in your community, and those traveling through. Get started by contacting us below!
Delivers critical information instantaneously for split-second decision making.
Vitals™ provides a living, breathing medical alert to law enforcement, fire and EMS. Having this information can be a difference between life and death.
Eliminates the guesswork by understanding the specifics about each individual's special needs and triggers.
Brings a loved one virtually to the scene by playing a personalized de-escalation video or message.
Vitals™ offers a technology without borders. Get critical information about the at-risk individuals in your community AND those who are simply passing through.
Customers and Partners
Below are the total costs for these different subscription durations.
Additional taxes or fees may apply.
|Real-Time Digital Medical and Mental Health Alerts for 911 Calls|
|Users||Description||1 MONTH||12 MONTHS||24 MONTHS||36 MONTHS|
|Tier 1 End Users||Up to 1000 End Users (community members and/or public safety accounts)||$2,250||$22,000||$42,000||$65,000|
|Tier 2 End Users||Up to 3000 End Users (community members and/or public safety accounts)||$6,500||$75,000||$150,000||$225,000|
|Tier 3 End Users||Up to 5000 End Users (community members and/or public safety accounts)||$10,000||$110,000||$225,000||$350,000|
Additional usage fees
You will be billed monthly for additional usage costs if your usage exceeds your contract. Your additional usage costs will be determined by the number of units you use above your contract.
|Each End User over 1000 per hour||$0.008/user/hour|
|Each End User over 3000 per hour||$0.008/user/hour|
|Each End User over 5000 per hour||$0.008/user/hour|
|Community Member Upgrade to Profile Plus, Per User, Per Month||$0.004/user/hour|
|Community Member Upgrade to Profile Plus Places, Per User, Per Month||$0.013/user/hour|
Software as a service is a delivery model for software applications whereby the vendor hosts and operates the application over the Internet. Customers pay for using the software without owning the underlying infrastructure. With SaaS Contracts, customers will pay for usage through their AWS bill.
End User License Agreement
By subscribing to this product you agree to terms and conditions outlined in the product
End User License Agreement (EULA)
Real-Time Digital Medical and Mental Health Alerts for 911 Calls
Technical support for App issues, assistance with profiles, assistance with battery or beacon issues, general inquiries or concernshttps://thevitalsapp.com/contact-us/
Cancel at any time with notice