Vitals™

Vitals™ offers an invaluable resource to first responders, a way to receive critical information about an individual’s specific needs and conditions in real-time – enabling safer interactions and positive outcomes.

Overview

Bridging the information gap for law enforcement, fire, and EMS

New COVID-19 Alert

Vitals™ to launch a new COVID-19 feature to help first responders and individuals who are at heightened risk due to age, compromised immune systems, and underlying medical conditions.

  1. Who
    Law enforcement agencies, fire departments, emergency response teams, school resource officers, and government entities. Agencies interested in utilizing the Vitals™ service may contact us below.
  2. What
    The service utilizes an app and Bluetooth-enabled device to provide real-time information about each individual’s conditions, disabilities, behavior triggers, de-escalation techniques. Information on a Vitals™ profile is voluntarily provided by the individual or caregiver and delivered instantaneously to a first responder’s phone when they are in close proximity.
  3. Why
    First responders have no easy job. With little to no information about the people they are helping, specifically those with invisible conditions and disabilities, they are left to guess and apply what they’ve learned in crisis response training. Though we believe training is necessary, we know it simply cannot apply to everyone as every person has different conditions, needs, triggers and different forms of communication. Vitals™ adds a key missing element – real time, personalized information.
  4. How it works
    Authorized first responders utilizing the Vitals™ service carry a secure app on their department-issued devices. The First Responder app immediately notifies the responder when an individual with Vitals™ is nearby and allows the responder to have temporary access to their profile of critical information.When a first responder is within approximately 80 feet of a Vitals™ individual, they may utilize the critical information provided to help interact with the individual. When the first responder gets out of the 80-foot range, the individual’s information goes away and is no more accessible to the responder.Vitals™ provides a safe way for at-risk individuals to be able to communicate their critical information in real-time without having to do a single thing – eliminating any guesswork, reducing various language barriers, and avoiding the risk of misunderstandings.
  5. Technology made for first responders, by first responders
    Enable safer interactions for your officers, the individuals in your community, and those traveling through. Get started by contacting us below!

Details

Delivers critical information instantaneously for split-second decision making.

Vitals™ provides a living, breathing medical alert to law enforcement, fire and EMS. Having this information can be a difference between life and death.

Eliminates the guesswork by understanding the specifics about each individual's special needs and triggers.

Brings a loved one virtually to the scene by playing a personalized de-escalation video or message.

Vitals™ offers a technology without borders. Get critical information about the at-risk individuals in your community AND those who are simply passing through.

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Customers and Partners

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Expert Analysis

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AWS Marketplace

Pricing Information

Below are the total costs for these different subscription durations.
Additional taxes or fees may apply.

Real-Time Digital Medical and Mental Health Alerts for 911 Calls
Users Description 1 MONTH 12 MONTHS 24 MONTHS 36 MONTHS
Tier 1 End Users Up to 1000 End Users (community members and/or public safety accounts) $2,250 $22,000 $42,000 $65,000
Tier 2 End Users Up to 3000 End Users (community members and/or public safety accounts) $6,500 $75,000 $150,000 $225,000
Tier 3 End Users Up to 5000 End Users (community members and/or public safety accounts) $10,000 $110,000 $225,000 $350,000
Additional usage fees

You will be billed monthly for additional usage costs if your usage exceeds your contract. Your additional usage costs will be determined by the number of units you use above your contract.

Description Fees
Each End User over 1000 per hour $0.008/user/hour
Each End User over 3000 per hour $0.008/user/hour
Each End User over 5000 per hour $0.008/user/hour
Community Member Upgrade to Profile Plus, Per User, Per Month $0.004/user/hour
Community Member Upgrade to Profile Plus Places, Per User, Per Month $0.013/user/hour

Usage Information

Fulfillment Options

Software as a Service (SaaS)

Software as a service is a delivery model for software applications whereby the vendor hosts and operates the application over the Internet. Customers pay for using the software without owning the underlying infrastructure. With SaaS Contracts, customers will pay for usage through their AWS bill.

End User License Agreement


By subscribing to this product you agree to terms and conditions outlined in the product
End User License Agreement (EULA)

Support Information

Real-Time Digital Medical and Mental Health Alerts for 911 Calls

Technical support for App issues, assistance with profiles, assistance with battery or beacon issues, general inquiries or concerns

https://thevitalsapp.com/contact-us/

Refund Policy

Cancel at any time with notice

Additional Support

Expert Analysis

“I care for my husband who has Frontotemporal Dementia (FTD) and I feel safer with Vitals™, especially during this time of COVID-19. I work in healthcare and it is essential for first responders to know about my husband in case he were to wander off without me knowing.”

- Kim R

WIFE TO HUSBAND WITH DEMENTIA

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The Grants Resource will launch in 2022.

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Applications for Phase 1 closed on March 21st

If you have questions about the phase 1 application, please email [email protected] .

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The Grant Portal Resource will launch in 2022.

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The Innovation Hq Resource will launch in August.

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The Pilot Applications Resource will launch in 2022.

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Product Builder

Innovators can add important details about their products, using the product builder, that will help end-users on the R2 Network identify their solutions and understand fit.

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R2 Learn

Resources to educate Entrepreneurs and First Responders on the unique challenges and opportunities in the public safety market. Search for courses, customize your library or add a course below.

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Events

In-person and online opportunities to engage with the public safety community around what's new in response and resiliency technology.

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Product Finder

First responders and public safety agencies can use the product finder to identify the technology solutions their agency needs to address response and resiliency challenges.

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Grant Portal

Public safety agencies will be able to use the Grant Portal to identify the grants they qualify to procure needed technology and resources. Entrepreneurs can use the grant portal to find funding to support the development of their technology.

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Venture Capital

Finding investors to support start-ups in the public safety market is a huge challenge. A growing list of institutions and individuals are helping to meet the critical need. This resource will help connect funding sources with venture-ready public safety technology companies.

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RFP Finders

Navigating the complex RFP world is a difficult process for most startups. The RFP Finder will help innovators identify qualifying procurement opportunities.

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Innovation Opportunities

Programs and challenges designed to help promote and support the growth of public safety innovation. Stakeholders can add opportunities and recruit participants, while innovators will be able to apply in just a few clicks.

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Celebrating 1 Year of the R2 Network

We'll celebrate the formal launch of the R2 Network with an eye towards the future. We will highlight what's to come from the Network designed to enable innovators and support end-users of the public safety industry.

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Stakeholder User Group

Stakeholders are the backbone of the public safety industry. Federal agencies, associations, distributors, corporations, and other service providers play a vital role in the innovation ecosystem. We're launching a dedicated Stakeholder user group in the R2 Portal to help streamline Stakeholder interaction on the Portal with admin like abilities to create programs, events, content, and even products. Stay tuned for continued feature releases to improve stakeholder functions through 2022.

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