Eclipse Analytics

Improved 9-1-1 call processing times, call routing and staff performance
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Overview

Eclipse Analytics provides flexible reporting and analytics to facilitate data-driven, operational performance improvements by leveraging real-time call data.

  • Tap into on-demand insights
    Provides interactive analytics specific to 9-1-1 communications center data, both historical and real-time.
  • Leverage multi-dimensional data analysis
    Allows customization of analyses and visualizations against multiple parameters within seconds through an easy-to-use search function.
  • Plan for better outcomes
    The application of business intelligence and AI allows for improved planning by better predicting potential challenges related to operational efficiency and staffing.
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Details

Real-time analytics
Standard report library and custom reports
Performance metrics analysis
Mobile location quality characterization
Report scheduling
AI-powered
Built on Microsoft Power BI platform

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Expert Analysis

What RapidDeploy provides us is a very fast and accurate location that allows us to immediately deploy resources to the incident. It’s an intuitive solution. It’s one click, and that is critical. If it takes too long or it’s too complicated the dispatchers won’t use it. So RapidDeploy has been a very effective solution.

- Charles Cullen , Technical Services Director

Palo Alto Police

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Applications for Phase 1 closed on March 21st

If you have questions about the phase 1 application, please email [email protected] .

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The Grant Portal Resource will launch in 2022.

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The Innovation Hq Resource will launch in August.

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Product Builder

Innovators can add important details about their products, using the product builder, that will help end-users on the R2 Network identify their solutions and understand fit.

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R2 Learn

Resources to educate Entrepreneurs and First Responders on the unique challenges and opportunities in the public safety market. Search for courses, customize your library or add a course below.

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Events

In-person and online opportunities to engage with the public safety community around what's new in response and resiliency technology.

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Product Finder

First responders and public safety agencies can use the product finder to identify the technology solutions their agency needs to address response and resiliency challenges.

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Grant Portal

Public safety agencies will be able to use the Grant Portal to identify the grants they qualify to procure needed technology and resources. Entrepreneurs can use the grant portal to find funding to support the development of their technology.

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Venture Capital

Finding investors to support start-ups in the public safety market is a huge challenge. A growing list of institutions and individuals are helping to meet the critical need. This resource will help connect funding sources with venture-ready public safety technology companies.

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RFP Finders

Navigating the complex RFP world is a difficult process for most startups. The RFP Finder will help innovators identify qualifying procurement opportunities.

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Innovation Opportunities

Programs and challenges designed to help promote and support the growth of public safety innovation. Stakeholders can add opportunities and recruit participants, while innovators will be able to apply in just a few clicks.

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Celebrating 1 Year of the R2 Network

We'll celebrate the formal launch of the R2 Network with an eye towards the future. We will highlight what's to come from the Network designed to enable innovators and support end-users of the public safety industry.

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Stakeholder User Group

Stakeholders are the backbone of the public safety industry. Federal agencies, associations, distributors, corporations, and other service providers play a vital role in the innovation ecosystem. We're launching a dedicated Stakeholder user group in the R2 Portal to help streamline Stakeholder interaction on the Portal with admin like abilities to create programs, events, content, and even products. Stay tuned for continued feature releases to improve stakeholder functions through 2022.

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