Overview
Your people rely on you to give them the information they want and need. And now there’s a solution to make doing so easier, faster, and smarter. Voyent Alert! is a multi-purpose notification system and alerting app that is designed to support your community through rapid dissemination of targeted information with enriched media alerts for both critical emergencies and day-to-day notifications.
THE VOYENT ALERT! DIFFERENCE
Traditional mass notification systems are limited to bland text notifications and rudimentary text-to-speech. Voyent Alert! goes beyond the traditional offerings and gives you the power to include personalized information, maps, visuals and attachments. These enriched alerts provide users with relevant information, allowing them to make better, more informed decisions, which helps increase registration and engagement among users.
INSTANT EMERGENCY NOTIFICATION SOLUTIONS
- GOVERNMENT – Deploy alerts to your constituents and keep them informed of issues relevant to your jurisdiction, such as extreme weather, floods or fires.
- COUNTIES, CITIES & TOWNS – From fires, floods, storms and unplanned utility outages to unplanned road work, give your citizens the information they need.
- FIRST RESPONDERS – Communicate instantly with your team members and update emergency information in real-time.
- CORPORATE BUSINESSES – Stay connected with your employees via team and group functionality and prioritize their health and safety on job sites.
DAY-TO-DAY COMMUNICATIONS
There is no limit to the types and kinds of enriched alerts you can provide instantly to your community. Announce planned infrastructure maintenance, garbage and recycling reminders or upcoming community events, through a simple user-friendly interface.
TEAM & GROUPCOMMUNICATION
Keep your team organized and focused with 2-way and group communication, attach map pins and locations, and utilize our powerful “rally to me” feature to ensure a comprehensive and organized response to critical issues.
Details
Enriched Alerting
Go beyond simple text. Deliver visually engaging and personalized alerts to your recipient and provide more context in less time. Enriched alerts give you powerful tools that aren’t available in competing or government packages.
Advanced Geofencing
Easily define a precise region to notify. Whether it is one street or many, only the impacted residents are notified. You have greater control over the targeting of your message.
Multiple Location Following
Create and follow multiple locations such as “Kid’s School” or “Grandma’s House.” Any event or communication related to your followed locations will be forwarded to you along your preferred communication channel.
Multi-Channel Message Delivery
Once a notification is crafted, the service automatically formats delivery to the various channels: mobile app, text/SMS, email, voice calling and social media channel integration.
Two-Way Communication and Receipt
Gain real time insights and make quicker more informed decisions when you receive status updates from citizens, employees and/or emergency responders with two-way communication.
Mobile Administration
Send out notifications and receive updates on the go. When a critical incident occurs, you can initiate an evacuation or an emergency alert on your mobile phone with 3-4 clicks.
Public Alert Portal
All users can view a summary of real time alerts on your public facing website. Selecting any alert from the list will allow the viewer to see a full detailed view of the alert and any associated imagery. Viewers may also click the “Register Today” link to receive alerts via their preferred communication method. Utilize this feature to help drive registration and engagement in your community.
Multi-Language Alerting
Alerts can be sent out in English, Spanish or French as well as any other bi-lingual or tri-lingual combination.
Team Collaboration
Target communications to specific teams of any size within your organization with one message that can be delivered across all delivery channels simultaneously: app, voice, text, and email. Save yourself the hassle of having to manage multiple communication channels to ensure the delivery and receipt of your message.
Time Saving Features
Voyent Alert! is designed with administrators in mind. With an array of features specifically tailored to minimize the time you need to spend creating, managing, and deploying alerts, you can focus more on what matters and leave the communications to the platform.
User Friendly
Voyent Alert! is designed with the user in mind. Simple registration and robust privacy protections ensure most, if not all, of the barriers to uptake are eliminated.
Support
To make sure you can easily send a message when you need, you are provided with a dedicated account representative as well as after-hours support access with one of our team members who have the ability to resolve client issues via phone, email, or desktop sharing.
Pricing
The Voyent Alert! pricing model uses a combination of annual subscription pricing, as well as per user and per use fees for some services. This provides you with maximum flexibility in managing your costs and balancing your budget with your communication needs.
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“Voyent Alert! has been a great tool to rapidly notify our residents and provide them with reliable and accurate information about incidents. We recently had a shelter in place incident involving a possible firearm and were able to quickly notify residents in the incident region to keep them safe and informed, as well as the entire region to provide information about the current situation.”
- Claire Halpin , Communications AdvisorChestermere
