CitizenLab is a community engagement platform used by local governments & organizations to connect with residents, engage them in decision-making, and build trust through dialogue. The platform equips you to reach more of your community, tap into their collective intelligence, and make decisions based on real-time data
A complete platform built to power smart decisions
A central engagement toolbox to engage your community
The CitizenLab platform offers multiple ways to consult your community without having to juggle different tools. Whether you need to share information or ask for opinions using a survey, or want to dive deeper into co-creation through dialogue, you can now do it all in one place.
Easily manage projects and community input on one central hub
Our powerful back-office gives you full control to customize your platform and manage it easily. Launch and follow-up on engagement projects, share timely feedback with your community, and collaborate with your team using a single tool.
Make decisions using real-time, community-driven data
Let our software help you make sense of all the data you collect. With clearly identified, actionable insights you’ll know what decisions to make to meet your community’s needs. Using Natural Language Processing to cluster similar ideas and extract key takeaways, helping you see what your community is talking about at a glance.
Collect innovative ideas, let your community express priorities for budget allocation, or organize online workshops - all in one place.
Easy to use and easy to set up: moderate comments, process community members' input and share relevant information with your team.
Make sense of the data you collect and identify actionable insights about your community’s needs to make better decisions.