Overview

TRANSITION FROM LEGACY TO SYNERGEMNET™
Turnkey next gen solutions by the industry’s NG9-1-1 market leader.
Speed up your transition to True-i3™ by contacting our team today.

SynergemNET™ is a turnkey, network-based solution that delivers end-to-end NG9-1-1 services. The graphic below illustrates how we work across the entire ecosystem to deliver 9-1-1 calls from carriers to the correct PSAP, using our fully NENA i3 compliant services.

Synergem Technologies is the leading provider of NENA i3-based solutions for public safety. The SynergemNET™ suite of hosted services provides a flexible and cost-effective way for telecom carriers, state and local governments, and even individual PSAPs to migrate quickly from the legacy environment to a true NG9-1-1 platform.

Details

i3-Interconnect™

Facilitating Originating Service Provider’s (OSP) migration from legacy 9-1-1 networks onto our NG9-1-1 i3 network. Our i3-Interconnect™ technology provides an interface for telecom carriers to route both legacy and IP traffic into the SynergemNET™ cloud. Calls can be accepted from anywhere in the country, and can be converted from legacy traffic to i3 format.

i3-Route™

Providing public safety organizations with NENA i3 defined NGCS, encompassing the traditional NG9-1-1 Core Services to provide location lookup, routing functions, handling TTY and multimedia traffic, and terminating calls into any available PSAP – including those still using legacy equipment.

i3-Call™

Hosted PBX phone systems tied to fully-compliant i3-Call taking applications, for a complete presentation of caller information including location, multimedia content, and metadata. i3-Call also includes a fully functional complete NENA i3 disaster recovery call-handling service, to ensure emergency calls are not lost at the most critical times.

i3-Log™

i3-Log™ is a comprehensive, end-to-end network event logging and reporting service that records and documents all i3-Log events from an OSP, through SynergemNET™, to an available PSAP. Records are stored and accessed with ease through our proprietary UX application.

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The Events Resource will launch in June.

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The Events Resource will launch in May.

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The Grants Resource will launch in 2022.

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The Innovation Opportunities Resource will launch in 2022.

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The Venture Capital (VC’s) Resource will launch in 2022.

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Applications for Phase 1 closed on March 21st

If you have questions about the phase 1 application, please email [email protected] .

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The Grant Portal Resource will launch in 2022.

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The Innovation Hq Resource will launch in August.

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The Pilot Applications Resource will launch in 2022.

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Product Builder

Innovators can add important details about their products, using the product builder, that will help end-users on the R2 Network identify their solutions and understand fit.

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R2 Learn

Resources to educate Entrepreneurs and First Responders on the unique challenges and opportunities in the public safety market. Search for courses, customize your library or add a course below.

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Events

In-person and online opportunities to engage with the public safety community around what's new in response and resiliency technology.

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Product Finder

First responders and public safety agencies can use the product finder to identify the technology solutions their agency needs to address response and resiliency challenges.

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Grant Portal

Public safety agencies will be able to use the Grant Portal to identify the grants they qualify to procure needed technology and resources. Entrepreneurs can use the grant portal to find funding to support the development of their technology.

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Venture Capital

Finding investors to support start-ups in the public safety market is a huge challenge. A growing list of institutions and individuals are helping to meet the critical need. This resource will help connect funding sources with venture-ready public safety technology companies.

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RFP Finders

Navigating the complex RFP world is a difficult process for most startups. The RFP Finder will help innovators identify qualifying procurement opportunities.

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Innovation Opportunities

Programs and challenges designed to help promote and support the growth of public safety innovation. Stakeholders can add opportunities and recruit participants, while innovators will be able to apply in just a few clicks.

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Celebrating 1 Year of the R2 Network

We'll celebrate the formal launch of the R2 Network with an eye towards the future. We will highlight what's to come from the Network designed to enable innovators and support end-users of the public safety industry.

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Stakeholder User Group

Stakeholders are the backbone of the public safety industry. Federal agencies, associations, distributors, corporations, and other service providers play a vital role in the innovation ecosystem. We're launching a dedicated Stakeholder user group in the R2 Portal to help streamline Stakeholder interaction on the Portal with admin like abilities to create programs, events, content, and even products. Stay tuned for continued feature releases to improve stakeholder functions through 2022.

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