Reconnect Manager and Community
Overview
Solutions
See how you can impact incarceration and recidivism by leveraging advanced technology.
Reconnect’s solutions automate your daily tasks and allow you to perform them remotely—all while alleviating caseloads so more care can be given to program participants themselves.
Reconnect’s solutions were designed to eliminate busywork, empower participants, and let programs embrace remote accountability.
Improve program efficacy and make the progression from program enrollment to graduation simple, efficient, and holistic.
- Reconnect Manager
Think of Reconnect Manager as the nerve center of Reconnect’s solutions. It’s where everything starts and is a key part of eliminating busywork for case managers and helping programs embrace remote accountability. Reconnect Manager is set up to give case managers an at-a-glance holistic overview of what is on their participant’s schedule for the day while enabling case managers to set up tasks for participants. With it, case managers can check-in with participants, set up events, perform well-checks, and provide support and accountability. They can also see when a participant hasn’t completed a necessary task and follow-up within minutes.
- Reconnect Community
Reconnect Community was created to empower participants to complete programs successfully. A free app that participants download onto their phones, it’s user friendly and compatible with both Android and iOS devices made within the last five years. Reconnect Community has a daily task list for participants, so they know exactly what they need to do that day, eliminating confusion and reducing barriers to their success.
Details
Schedule Events
Each event can be set up with automatic reminders for participants. Regardless if the event was completed, it gets automatically logged in Reconnect Manager to make keeping track of participation simple.
Events might include check-ins for job attendance or court dates, curfew or wellbeing checks, and other customizable events.
Request Forms
Reconnect’s forms were designed to keep you on top of changes in your participant’s life and wellbeing. Schedule mental health forms to check on a participant’s depression and anxiety levels, or assign forms ad hoc to have participants update contact information or other life changes.
Communicate Securely
Communication through Reconnect’s platform is automatically saved and cannot be erased, making it easy to reference and reduce the risk of miscommunication. Ensure secure contact with our two-way, HIPAA compliant secure messaging. Announcements can be sent to multiple participants in bulk quickly, with read receipts to know when your message was seen.
Provide Accountability
Accountability increases program success, and Reconnect’s platform helps keep participants in check. Easily determine if participants have missed any of their daily tasks, set geofences and know if a participant has stayed within a defined geographic area.
Check In
For each check-in, Reconnect Community verifies the location and identity of participants and checks that the check-in isn’t spoofed.
Get Test Alerts
Quickly find out if a participant has been scheduled to complete a drug test for that day.
View Reminders
See reminders for any upcoming events to help keep participants on track.
Communicate
Easily communicate with case managers remotely using messaging functionality.
Complete Forms
Fill out and submit self-report forms that have been assigned to participants.
Self Pay
Participants can pay monitoring fees all within the Reconnect Community app, saving time by not having to visit a kiosk.
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