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DataWatch911

Real-time EMS reports and actionable insights
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Overview

DataWatch911 is a comprehensive 911 system management solution that provides real-time Emergency Medical System (EMS) analytics, reports and actionable insights into resource performance, incident response, and Computer-Aided Dispatch (CAD) system performance. Use it to allocate and staff resources more effectively, respond faster to events as they unfold, and increase the overall accountability of your organization. Getting the best of an EMS team requires using resources where and when they are most effective.

  1. How Can DataWatch911 Help?
    The primary user of DataWatch911 is the Operations Manager at an EMS agency. Using DataWatch911, the Operations Manager has easy access to metrics like Unit Hour Utilization (UHU), Man Hour Utilization (MHU), and contractual compliance thresholds that are crucial to successful system status management.Crew Supervisors can also increase their efficiency by viewing weekly personnel reports that include attendance details, response times, turnaround time, chute time, call reasons, and call refusal details. These metrics are instrumental in recognizing training opportunities to help your team reach their full potential.Workload management tools allow dispatchers the ability to balance EMS staff workloads. The dispatcher can select the appropriate EMS staff based on current workloads to perform non-emergent tasks.
  1. Work Smarter and Save Lives
    When it comes to the performance of 9-1-1 CAD systems, every tool that can help an agency work smarter provides the opportunity to save money, save lives, and respond faster to incidents. DataTech911 does this without disrupting your existing workflow.To learn more about how DataWatch911 EMS system analytics software can improve the performance of your call center, contact us today for your free consultation.

 

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Expert Reviews

“Mecklenburg EMS Agency has relied on DataWatch911 for many years. It is a vital component of our dispatch operations which has helped us manage systems-wide productivity and accountability. It monitors total system performance, all compliance factors, and all customized workload metrics in real-time.”

- Todd Sims , Operations Manager, Medic

Mecklenburg EMS Agency

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Product Builder

Innovators can add important details about their products, using the product builder, that will help end-users on the R2 Network identify their solutions and understand fit.

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Resources to educate Entrepreneurs and First Responders on the unique challenges and opportunities in the public safety market. Search for courses, customize your library or add a course below.

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In-person and online opportunities to engage with the public safety community around what's new in response and resiliency technology.

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Product Finder

First responders and public safety agencies can use the product finder to identify the technology solutions their agency needs to address response and resiliency challenges.

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Grant Portal

Public safety agencies will be able to use the Grant Portal to identify the grants they qualify to procure needed technology and resources. Entrepreneurs can use the grant portal to find funding to support the development of their technology.

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Venture Capital

Finding investors to support start-ups in the public safety market is a huge challenge. A growing list of institutions and individuals are helping to meet the critical need. This resource will help connect funding sources with venture-ready public safety technology companies.

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RFP Finders

Navigating the complex RFP world is a difficult process for most startups. The RFP Finder will help innovators identify qualifying procurement opportunities.

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Innovation Opportunities

Programs and challenges designed to help promote and support the growth of public safety innovation. Stakeholders can add opportunities and recruit participants, while innovators will be able to apply in just a few clicks.

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Celebrating 1 Year of the R2 Network

We'll celebrate the formal launch of the R2 Network with an eye towards the future. We will highlight what's to come from the Network designed to enable innovators and support end-users of the public safety industry.

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Stakeholder User Group

Stakeholders are the backbone of the public safety industry. Federal agencies, associations, distributors, corporations, and other service providers play a vital role in the innovation ecosystem. We're launching a dedicated Stakeholder user group in the R2 Portal to help streamline Stakeholder interaction on the Portal with admin like abilities to create programs, events, content, and even products. Stay tuned for continued feature releases to improve stakeholder functions through 2022.

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